Mahindra First Choice Services inaugurates its first franchise workshop in Bhopal, Madhya Pradesh
Plans to set up 30 multi-brand car service workshops in Madhya Pradesh by March’16
27th November, 2015, Bhopal: Mahindra First Choice Services (MFCS), India’s leading chain of multi-brand car service workshops, has added another feather to its cap with the inauguration of its firstFranchisee Owned Franchisee Operated (FOFO) workshop in Bhopal, MP. Its pan India workshop network now stands at 85.
Alok Kapoor, Head –Marketing & Franchise Development, Mahindra First Choice Services, inaugurated the workshop which is located at 4/1, Adjacent to Buddha Mandir, ChunaBatti, Bhopal, Madhya Pradesh – 462042.
“Our business model for franchisees has received a strong response in the centralregion and this is what has prompted us to expand our presence further in the region. With its strong focus on customer service and knowledge of the local market, our new franchise workshop at Bhopal, MP will help us further build on our existing presence in the state,” said Alok Kapoor.“We see great potential for the multi-brand car servicing business in this market. Nationally, we intend to close the next fiscal with 200+ FOFO workshops. This will help us enhance the scale and depth of our operations and enable us to reach a greater number of potential customers across the country,” he added.
“We are proud to be associated with Mahindra First Choice Services, India’s leader in multi-brand car servicing and look forward to a strong and enduring partnership with the company. The brand is associated with trust and credibility in the country. Our trained technicians coupled with MFCS’s innovative car service products will provide great value when it comes to the complete car care needs of each and every car owner,” said Ajay Jain, M/s. A.J. Motor Works.
MFCS will operate through its 3 hubs based in Bhopal, Indore and Jabalpur,where it will be scaling up operations through multiple workshops. The company’s franchise workshops will capitalize on the MFCS brand and deploy a robust business model for sustained higher financial returns.
MFCS’ aim is to establish 30 multi-brand car workshops in MP by March’16.
At present, MP market is underserved and customers have limited options for their car maintenance requirements.With itsskilled technicians, genuine spare parts, state-of-the-art equipment and robust processes, MFCS aims tofill the lacuna in this market.
Mahindra First Choice Services which was established in 2008, pioneered the concept of multi-brand car service workshops and has since serviced 330,000 cars. At present, it has 85 workshops, including 19company-owned facilities. The company’s goal is to have 500 workshops by 2018 and it is investing more thanRs. 250 crore over five years to create infrastructure and expand its network to achieve this goal. In order to supply parts to the workshops, the company is also planning to increase its all-India cluster warehouse network from the present 17 to 43.
At MFCS, customers can save between 10 and 20 percent on car servicing costs as compared to authorized service centers of several car brands. The company is able to provide car service facilities at competitive rates as it sources the parts in bulk from original equipment manufacturers (OEMs).
For a car service provider, a strong spares supply chain and technical training are the two most essential elements. With 85 existing workshops and over 330,000 cars serviced, MFCS believes that it has a very strong proposition for the franchisee. The company offers a simplified business model in multi-brand car servicing with a robust supply chain for spare parts through its cluster warehouse. Each cluster warehouse supplies parts as per the daily requirements of FOFOs and COCOs, thus reducing the need to maintain huge inventories at workshops.
Each MFCS workshop uses quality spares procured at competitive rates and follows stringent quality measures including a mandatory 60 point “First Choice First Check” on every car. MFCS also provides hassle-free cashless insurance facility with leading insurance companies anda convenient free booking service for customers. Car owners can book a service either by calling the workshop or the toll free number 1800-22-4008 or through the MFCS website, www.mahindrafirstchoiceservices.com. The company has a strong digital presence through its website and offers various innovative features like the recently launched, first-of-its-kind online car dent estimator tool.
About Mahindra First Choice Services
Mahindra First Choice Services (MFCS), a wholly owned subsidiary of Mahindra & Mahindra Ltd., is a chain of multi brand car workshops across major cities in India like Bengaluru, Chennai, Coimbatore, Ghaziabad, Hyderabad, Kochi, Mumbai, Nagpur, Nashik, Nellore, Noida, ,Pune, Ranipet, Surat, Vapi,Villupuram, Moga, Zirakpur, Madurai, Neyvelli, etc. covering an area of over 10,00,000 sq. ft.
Established in 2008, the company aims to offer a world class car servicing experience in India at value for money prices. With a combination of COCO & FOFO workshops, MFCS plans to become one of the top three car service providers in the country by 2018.
MFCS is a recipient of the ISO 9001:2004, 9001:2008 and OHSMS 18001:2007 certification by TUV Nord for its world class quality processes, environmentally friendly business practices and the attention it pays to the health and safety of its employees.
The Mahindra Group focuses on enabling people to rise through solutions that power mobility, drive rural prosperity, enhance urban lifestyles and increase business efficiency.
A USD 16.9 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 200,000 people in over 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries.
In 2015, Mahindra & Mahindra was recognized as the Best Company for CSR in India in a study by the Economic Times. In 2014, Mahindra featured on the Forbes Global 2000, a comprehensive listing of the world’s largest, most powerful public companies, as measured by revenue, profit, assets and market value.
The Mahindra Group also received the Financial Times ‘Boldness in Business’ Award in the ‘Emerging Markets’ category in 2013.
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