annual-report-FY2020

193 MAHINDRA & MAHINDRA LTD. INTEGRATED ANNUAL REPORT 2019-20  Analyst/Institutional Investors Presentations Presentations are also made to international and domestic institutional investors and analysts. These presentations and other disclosures which are required to be disseminated on the Company’s website under the Listing Regulations have been uploaded on the website of the Company, viz.: http://www.mahindra.com and as per the Archival Policy of the Company would be hosted on the website for a minimum period of five years from the date of respective disclosures. The Annual Report of the Company, the quarterly/half-yearly and the audited financial statements and the official news releases of the Company are also disseminated on the Company’s website. The presentation on the Financial Results of the Company made to the Analyst and Institutional Investors are also disseminated to the Stock Exchanges. The quarterly, half-yearly and yearly results are also published in Business Standard and Sakal which are national and local dailies respectively. These are not sent individually to the Shareholders.  FAQs for the Shareholders The Investor Relations page of the Company’s website provides more than 50 Frequently Asked Questions on various topics related to transfers and transmissions of shares, dematerialisation, nomination, change of address, loss of share certificates, dividend and sub-division of share certificates. In addition, various downloadable forms required to be executed by the Shareholders have also been provided on the website of the Company viz. https://www.mahindra.com/investors/reports-and-filings. Investor Services Web-based Query Redressal System Members may utilise the facility extended by the Registrar and Transfer Agent for redressal of queries, by visiting https://karisma.kfintech.com and clicking on ‘Investor Grievance’ option for query registration through free identity registration process. Investors can submit their query in the option provided on the above website, which would generate a registration number. For accessing the status / response to the query submitted, the grievance registration number can be used at the option ‘Track your grievance’ on right hand corner under ‘Investor Grievance’ option after 24 hours. Investors can continue to put an additional query, if any, relating to the grievance till they get a satisfactory reply. Investors can provide their feedback on the services provided by the Company and its Registrar and Transfer Agent by filling the Shareholder Satisfaction Survey form available in Investor Relations page on website of the Company at the web link: https://www.mahindra.com/ investors/reports-and-filings.  KPRISM- Mobile service application by KFintech Members are requested to note that Kfin Technologies Private Limited (KFintech) has launched a mobile application - KPRISM and a website https://kprism.kfintech.com for online service to Shareholders. Members can download the mobile application, register themselves (one time) for availing host of services viz., view of consolidated portfolio serviced by KFintech, Dividend status, requests for change of address, change/update Bank Mandate. Through the Mobile app, members can download Annual Reports, standard forms and keep track of upcoming General Meetings and dividend disbursements. The mobile application would be available for download from Android Play Store. Members may alternatively visit the link https://kprism.k fintech.com/app/ to download the mobile application. VIII. GENERAL SHAREHOLDER INFORMATION Pursuant to Circular issued byMinistry of Corporate Affairs (‘MCA’) dated 5 th May, 2020 read together with MCA General Circular Nos. 14 & 17/2020 dated 8 th April, 2020 and 13 th April, 2020 respectively, and SEBI’s Circular No. SEBI/HO/CFD/CMD1/CIR/P/2020/79 dated 12 th May, 2020, companies are allowed to conduct their AGM through video conferencing (VC) or other audio visual means (OAVM) for the calendar year 2020. Accordingly, your Company will be conducting the AGM through VC/OAVM facility. Members can join the AGM in the VC/OAVM mode 30 minutes before the scheduled time of the commencement of the Meeting by following the procedure mentioned in the Notice of AGM, and this mode will be available throughout the proceedings of the AGM. In addition to conducting the AGM through VC/OAVM, the Company would also be providing one-way live webcast of the proceedings of the AGM. Members who are entitled to participate in the AGM can view the proceedings of AGM by logging on the e-voting website of KFintech at https://emeetings.kfintech.com using their secure login credentials.