annual-report-FY2020

69 MAHINDRA & MAHINDRA LTD. INTEGRATED ANNUAL REPORT 2019-20 transformationalwork culture initiative that aims tocreate an engaged workforce with an innovative, productive and a competitive shop-floor ecosystem continues to grow in strength. Some examples of the programs put in place include ‘Rise for Associates’, industrial relations skills for frontline officers, cultural diagnostics projects, transformational work culture projects, e-compliance, e-portal for reward and recognition of associates, and Code of Conduct for associates. The Transformational Work Culture Committee (TWCC) leads the design and implementation of these programs. With the objective of developing skills and fostering togetherness at the workplace, your Company implements multiple training and engagement programs on an ongoing basis. These include various behavioural and functional programs such as team effectiveness, individual effectiveness, safety and environment, quality tools, TPM, skill building programs, and programs on union leadership development. The Mahindra Skill Excellence initiative, a holistic approach to enhance the skill and capabilities of shop floor associates, is receiving good participation across manufacturing facilities. As a result of this effort, associates from your Company have participated at various international skill competitions which include WorldSkills 2019 and Beijing Arc Cup. The Company’s associate won the ‘Medallion of Excellence’ at the WorldSkills 2019. At the Beijing Arc Cup, the Company’s associate won the bronze medal in finished product category and a female associate from your Company was awarded as ‘Excellent Female Welder’. In an endeavor to improve quality, reduce cost, ensure safety and improve productivity, your Company’s shop floor associates generated on an average 18 ideas per person. Significant emphasis was also laid towards raising awareness on health and wellness of employees through annual medical check-ups and health awareness activities. Diet food has become a way of life over the past four years. Your Company maintains an ‘Employee Health Index’ at an individual level and this has been a useful tool in identifying employees who require focused counselling and monitoring. Proactive and employee-centric shop floor practices, a focus on transparent communication of business goals, an effective concern resolution mechanism, and a firm belief that employees are the most valuable assets of the Company, are the cornerstone of your Company’s employee relations approach. An ‘open door policy’ with constant dialogue to create win-win situations, have helped your Company build trust and harmony. The industrial relations scenario continued to be largely positive across all the manufacturing locations. Bonus settlements were amicably agreed upon at all locations. The sustained efforts towards building a transformational work culture resulted in zero production loss in the Financial Year 2019-20 and helped create a collaborative, healthy and productive work environment. Safety, Occupational Health and Environment During the year under review, your Company revised its Safety, Occupational Health & Environment (SOH&E) Policy to incorporate the new standard ISO: 45001. The leadership’s commitment towards SOH&E, is demonstrated through inclusionofmanynewcompliances along with its voluntary commitments. Implementation of various initiatives under the policy and achievement to set objectives were assessed through management reviews. At each Plant location, annual events were organised and commemorated like Road Safety Week, National Safety Day/ Month and Fire Service Week. Accelerated Learning Programs (ALP) were deployed to train employees on Safety, Health and Environment. Similarly, ALPs were deployed for suppliers, with special focus on fire load reduction. The training programs leveraged virtual reality techniques to enhance learning. To strengthen the safetypractices, theCompany continues to focus on Behaviour Based Safety (BBS) Level 2. Additionally, your Company introduced 14 new safety standards for standardisation in the M&M group companies, which are under implementation across all plants. Your Company carried out statutory safety audits, Fire Equipment Audit, Risk Assessment as per updated safety standards. For the year under review, your Company achieved substantial reduction in the fire load, resulting in reduction in fire incidences. The initiatives in this space include installation of modern equipment, substituting stores packaging material in critical areas and relocation of flammable material as appropriate. In line with the ‘Go Green’ philosophy, your Company is continuously adopting new techniques to eliminate and minimise the overall environmental impact. Towards this objective, various projects have been implemented by your Company in air, water - waste water management, solid waste management, Plastic waste recycling management and E-waste management. Further, your Company has initiated implantation of ‘tri-generation