STATUTORY REPORTS | Corporate Governance Report 235 Investors can submit their query in the option provided on the above website, which would generate a reference number. For accessing the status / response to the query submitted, the grievance reference number can be used at the option “Track your query” at the left-hand corner under Contact Us tab of the above website. Investors can continue to put an additional query, if any, relating to the grievance till they get a satisfactory reply. Investors can provide their feedback on the services provided by the Company and KFintech by filling the Shareholder Satisfaction Survey form available in Investor Relations page under Investors FAQ’s table on Company’s website at: https://www.mahindra.com/ investorrelations/reports. KPRISM Mobile service application by KFintech Members are encouraged to note that KFintech has a mobile application - KPRISM and a website https://kprism.kfintech.com for online service to Members. Members can download the mobile application from play store, register themselves (one time) for availing host of services viz., view of consolidated portfolio serviced by KFintech, Dividend status, request for change of address, change/update Bank Mandate. Through the Mobile app, Members can download Annual Reports, standard forms and keep track of upcoming General Meetings and dividend disbursement. In addition, Members can also visit the Investor Service Center (ISC) webpage, https://kprism.kfintech.com and get benefitted from the list of services that can be executed from the page like raising or tracking a query, upload tax exemptions forms, view the Dematerialisation / Re-materialisation request, check dividend status and download required ISR forms and check KYC status for Physical Folios. The Members may visit the Web-link: https://kprism.kfintech.com to download the mobile application. Senior Citizens – Investor Support As part of the initiative to enhance investor experience, KFintech has formed a Senior Citizens investor cell to exclusively assist the Senior Citizens in redressing their grievances, complaints and queries. This special cell closely monitors the complaints coming from Senior Citizens through this channel and handholds them at every stage of the service request till closure of the grievance. Senior Citizens wishing to avail this service can send the communication with the below details to the email address - [email protected]. Senior Citizens (above 60 years of age) have to provide the following details: • ID proof showing Date of Birth • Folio Number • Company Name • Nature of Grievance. A dedicated Toll-free number for Senior Citizens can also be accessed at 1800-309-4006 for any queries or information. 20. Disclosures with respect to Demat Suspense Account/Unclaimed Suspense Account: In terms of Regulation 39 of the SEBI LODR Regulations, the Company reports the following details in respect of equity shares lying in the suspense account: Particulars Number of Shareholders Number of Equity Shares Aggregate Number of Shareholders and outstanding shares in the Unclaimed Suspense Account as on 1st April 2025 2,316 4,75,086 Number of Shareholders who approached the Company during the year for transfer of shares from the Unclaimed Suspense Account 46 17,032 Number of Shareholders to whom shares were transferred from the Unclaimed Suspense Account upon receipt and verification of necessary documents 34 14,844 Number of Shares in respect of which dividend entitlements remained unclaimed for seven consecutive years and transferred from the Unclaimed Suspense Account to the IEPF 1,585 3,66,236 Aggregate number of Shareholders and outstanding shares held in the Unclaimed Suspense Account as on 31st March 2026 697 94,006 The voting rights on the shares in the suspense account shall remain frozen till the rightful owners claim the shares.
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