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Tech Mahindra’s newly launched iCOPS will help companies streamline cloud operations to improve efficiency

Tech Mahindra’s new launch iCOPS reinforces the company’s abilities to deliver a unified management experience across hybrid and multi-cloud operations with a focus on enhancing compliance and security for enterprises

Tech Mahindra’s TechMNxt charter has continually focused on leveraging next-generation technologies like cybersecurity, artificial intelligence, blockchain, 5G, and the Internet of Things to disrupt and enable digital transformation and build cutting-edge technology solutions and services for global enterprises.

iCOPS is an end-to-end and intelligent cloud operation and subscription management platform for global enterprises. “Tech Mahindra invested in developing the iCOPS platform as part of our CloudNxT methodology,” said Vivek Gupta, Vice President and Head, Global Cloud Services, Tech Mahindra.

iCOPS will help companies benefit from simplified cloud operations, reduced cloud spends, and comprehensive visibility across operations. It simplifies and streamlines cloud operations and improves efficiency by leveraging AIOps (Artificial Intelligence for IT Operations) and analytics with data security and cost optimisation across all cloud environments.

The iCOPS platform comprises a pre-figured core and integrated software for public cloud operations to ensure a unified view across all enterprise IT operations – cloud, infrastructure or network. The platform can be amalgamated successfully with its other offerings such as TACTiX — an infrastructure operations platform, mPAC 3.0 – a hybrid and multi-cloud platform, and NetOPs.ai. The amalgam will support enterprises to build a single view across all enterprise IT operations.

The focus areas of this platform include:

  • TechOps — for automated day-to-day tasks and deployment for zero downtime, proactive problem resolution
  • SecOps — for zero vulnerability with operations security for hardening, backup, monitoring, operations, and cloud platform governance
  • DevOps — for zero manual interventions with integration
  • FinOps — for continuous cost management and metrics-driven cost optimisation

“By combining AIOps, Analytics and DevOps, iCOPS will help enterprises move towards a ‘zero-touch cloud operations’ model while ensuring complete security and transparency in operations,” said Mr Gupta. “It will help Tech Mahindra be the partner of choice for streamlining multi-cloud operations,” he added.