annual-report-FY2021

202 COMPANY OVERVIEW BOARD’S REPORT MANAGEMENT DISCUSSION AND ANALYSIS CORPORATE GOVERNANCE BUSINESS RESPONSIBILITY REPORT STANDALONE ACCOUNTS CONSOLIDATED ACCOUNTS 3. Governance Related to BR  Indicate the frequency with which the Board of Directors, Committee of the Board or CEO to assess the BR performance of the Company. Within 3 months, 3-6 months, Annually, More than 1 year: The CSR Committee of the Board assesses the BR performance twice a year. Other supporting councils/cells viz. Group Sustainability Council, Group CSR council Central Safety Council and Corporate Governance Council meet every 3 months.  Does the Company publish a BR or a Sustainability Report? What is the hyperlink for viewing this report? How frequently it is published? Yes. Mahindra Group started publishing the Sustainability Report since 2007-08 annually and all Sustainability Reports from 2007-08 till date are GRI compliant. The Sustainability Report 2019‑20 is accessible on the Company’s Website at the hyperlink https://www.mahindra.com/resources/ pdf / sustainabi l i ty/Mahindra-Sustainabi l i ty- Report-2019-20.pdf The Sustainability Report for 2020-21 is under preparation and will be uploaded on the website of the Company in due course of time. Section E: Principle-wise performance Principle 1: Businesses should conduct and govern themselves with Ethics, Transparency and Accountability 1. Does the policy related to ethics, bribery and corruption cover only the company? Yes/ No. Does it extend to the Group/Joint Ventures/ Suppliers/ Contractors/NGOs /Others? Yes. • The Company has a Code of Conduct for Directors as well as all employees of the Company that covers issues, inter alia, related to ethics and bribery. It covers all dealings with Suppliers, customers and other business partners including Joint Ventures, and other stakeholders. • The Company also has a Code of Conduct for Suppliers and Vendors. • The Company has a Policy on Anti-Bribery and Anti-Corruption which is listed on the Company’s website. The Policy covers all stakeholders of the Company. 2. Howmany stakeholder complaints have been received in the past financial year and what percentage was satisfactorily resolved by the management? If so, provide details thereof, in about 50 words or so. – D uring the reporting year, 11 investor complaints were received by the Company, all of which were attended to/resolved till date. These complaints pertain to non – receipt of dividend, non-receipt of shares, non-receipt of Annual Report etc. Principle 2: Businesses should provide goods and services that are safe and contribute to sustainability throughout their life cycle 1. List up to 3 of your products or services whose design has incorporated social or environmental concerns, risks and/or opportunities 1. Passenger Vehicles (UV/ MPV/ Cars) Thar • Debuts All-New BS6 compliant range of petrol and diesel powertrains. Offering significant improvement in performance and efficiency. • Low rolling resistance All-Terrain Tyres 255/65 R18. • World class safety with new generation architecture, ESP, ABS, Airbags, ISOFIX, E-Call & DRLs. • Improved manufacturing and paint processes. • Lower CO 2 impact and improved operation efficiencies with new generation of engines. • First-in-Segment ESP with Rollover Mitigation and Vehicle Dynamics Control reduces instances of road accidents and ensuring occupant safety. • ISOFIX rear seats offers child protection. • Pedestrian safe impact zones protect vulnerable road users in the event of accidents. • Automated Emergency Call function reduces time to locate and contact emergency response services. • Hill Hold & Hill Descent control adds a layer of safety for young drivers. • Bright daytime running lights adds visibility to other road users.