MAHINDRA & MAHINDRA LTD. Integrated Annual Report 2023-24 218 The details of Investors/Analyst interactions held during the year under review are as follows: Investors/Analyst Interactions - FY 2023-24 Particulars One-on-one/ Group Interactions* Conferences/ Non-Deal Roadshows Company Events # Keynote address at Investor Forums by Senior Management Total Number of Meetings 112 128 4 5 249 Number of Hours spent** 114 128 6.5 5 253.5 * includes 1x1 physical/virtual, group physical/virtual, Plant/R&D centre visit, new product launch event, Dealer visit/test drive, specific events arranged by the Company. ** Total hours = Average budgeted time slot of 60 mins per interaction except for Company-driven events. # includes quarterly earnings calls/analyst meet, specific events arranged by the Company. The Annual Report of the Company, the quarterly/half-yearly and the audited financial statements and the official news releases of the Company are also disseminated on the Company’s website. The quarterly, half-yearly and yearly results are also published in Business Standard and Sakal which are national and local dailies respectively. These are not sent individually to the Shareholders. FAQs for the Shareholders The Investor Relations page of the Company’s website provides more than 50 Frequently Asked Questions on various topics related to transfers and transmissions of shares, dematerialisation, nomination, change of address, loss of share certificates, dividend and sub-division of share certificates. In addition, various downloadable forms required to be executed by the Shareholders have also been provided on the website of the Company viz. https://www.mahindra. com/investor-relations/reports. Investor Services Web-based Query Redressal System Members may utilise the facility extended by the Registrar and Transfer Agent for redressal of queries, by visiting https://kprism.kfintech.com. Investors can submit their query in the option provided on the above website, which would generate a reference number. For accessing the status / response to the query submitted, the grievance reference number can be used at the option “Track your query” at the left-hand corner of above website. Investors can continue to put an additional query, if any, relating to the grievance till they get a satisfactory reply. Investors can provide their feedback on the services provided by the Company and its Registrar and Transfer Agent by filling the Shareholder Satisfaction Survey form available in Investor Relations page on website of the Company at the web link: https://www.mahindra.com/investor-relations/reports. KPRISM Mobile service application by KFintech Members are requested to note that KFin Technologies Limited (KFintech) has a mobile application - KPRISM and a website https://kprism.kfintech.com for online service to Members. Members can download the mobile application from play store, register themselves (one time) for availing host of services viz., view of consolidated portfolio serviced by KFintech, Dividend status, request for change of address, change/update Bank Mandate. Through the Mobile app, members can download Annual Reports, standard forms and keep track of upcoming General Meetings and dividend disbursement. In addition, Members can also visit the Investor Service Center (ISC) webpage, https://kprism.kfintech.com and get benefitted from the list of services that can be executed from the page like raising or tracking a query, upload tax exemptions forms, view the Demat / Remat request, check dividend status and download required ISR forms and check KYC status for Physical Folios. The Members may visit the link https://kprism.kfintech.com/ to download the mobile application. VIII. GENERAL SHAREHOLDER INFORMATION Pursuant to General Circular No. 20/2020 issued by Ministry of Corporate Affairs (‘MCA’) dated 5th May, 2020 read together with MCA General Circular Nos. 14 & 17/2020 dated 8th April, 2020 and 13th April, 2020 respectively and MCA General Circular No. 09/2023 dated 25th September, 2023, the companies whose AGMs are due in the Year 2024 are allowed to conduct their AGM through video conferencing (VC) or other audio visual means (OAVM) on or before 30th September, 2024. Accordingly, your Company will be conducting the 78th AGM through VC/OAVM facility. The Members can join the AGM in the VC/ OAVM mode 30 minutes before the scheduled time of the commencement of the Meeting by following the procedure mentioned in the Notice of AGM and this mode will be available throughout the proceedings of the AGM.
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