MAHINDRA & MAHINDRA LTD. Board’s Report 89 The Employee Relations function is dedicated towards building a positive and collaborative Work Culture to ensure smooth functioning of your business. With the objective of capability building, developing future ready workforce and fostering togetherness at the workplace, your Company implements multiple training and engagement programs on an ongoing basis. These include various behavioural and functional programs such as Behavioural based safety, quality tools, TPM, Ownership mindset and programs on current and future skill such as Robotics, Mechatronics, Auto Electric Diagnostics, Electric Vehicle Technology, etc. Automotive Skills Development Council (ASDC) certification program for selected Trainees were also on offer. In its continuous endeavour to improve the employee experience, your Company has been implementing multiple digital initiatives towards automation of Employee life cycle management and also manages punching to billing for contract Labours through integrated Contract Labour Management System (CLMS). The Mahindra Skill Excellence (MSE) initiative, a holistic approach to enhance the skill and capabilities of shop floor associates, is receiving good participation across manufacturing facilities. Total 2,758 associates across AFS participated for MSE competition during the year. In an endeavour to improve quality, reduce cost, ensure safety and improve productivity, your Company’s shop floor associates managed to generate on an average 12.5 ideas per person in the FY25. This year, significant emphasis was also laid towards raising awareness on health and wellness of employees in addition to regular annual medical check-ups and health awareness activities. Diet food has become a way of life. The Company maintains an ‘Employee Health Index’ at an individual level, and this has been a useful tool in identifying employees who require focused counselling and monitoring. Proactive and employee-centric shop floor practices, a focus on transparent communication of business goals, an effective concern resolution mechanism, and a firm belief that employees are the most valuable assets of the Company, are the cornerstone of your Company’s employee relations approach. An ‘open door policy’ with constant dialogue to create win-win situations, have helped your Company build trust and harmony. The industrial relations scenario continued to be largely positive across all the manufacturing locations. Bonus settlements were closed amicably for all the plants. The sustained efforts towards building a progressive work culture resulted in zero production loss in the FY25 and helped create a collaborative, healthy and productive work environment. Safety, Occupational Health and Environment The Safety, Occupational Health & Environment (SOH&E) Policy of your Company has been in place. During the year under review, as part of an ongoing process, the Company commenced external physical assessments along with Integrated Management System (IMS) certifications as per the following standards: ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as per the schedule for its plants for re-certification and surveillance audits. Management’s commitment towards SOH&E is demonstrated by adopting all relevant updates (including recent notifications published) and incorporating them under digitization through the mCompliance 2.0 portal. The Company implemented various initiatives, including periodic reviews at the AFS Safety Conclave to ensure results are monitored by senior management. All new Emission Norms specified by the Government were adhered by following revised notifications and guidelines that comply with overall health and hygiene parameters. The manufacturing conditions and their status were assessed through periodic monitoring and measurement exercises conducted by external authorized agencies. At manufacturing locations, various annual events such as Road Safety Week, National Safety Day / Month, Fire Service Week, Energy Conservation Week, and Sustainability Day were celebrated. Training programs were enhanced with new topics, introducing sustenance in safety using virtual reality (VR) programs for competency building, which were deployed to train employees. Following VR training, dexterity competitions were conducted for welding, sealer, and paint applications. Critical attributes and Reward & Recognition programs were implemented to honour professionals among employees at the workplace. For manufacturing, seven initiatives were undertaken to enhance safety performance, including Safety Observation Tours by senior management, Safe Employee of the Month recognition, Hazard Identification and Risk Assessment for all non-routine activities, creation of audio and video visuals on safety, AI-based CCTV cameras, new project safety management, and digitization of safety observations. Advancements were implemented by studying operational risk and preparing a Personal Protective Equipment (PPE) matrix for Associates and Self-Motivated Teams (SMTs). Basic
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