Integrated Annual Report 2024-25 200 Investor Services Web-based Query Redressal System: Members may utilise the facility extended by the Registrar and Transfer Agent for redressal of queries, by visiting the Web-link: https://kprism.kfintech.com. Investors can submit their query in the option provided on the above website, which would generate a reference number. For accessing the status / response to the query submitted, the grievance reference number can be used at the option “Track your query” at the left-hand corner under Contact Us tab of the above website. Investors can continue to put an additional query, if any, relating to the grievance till they get a satisfactory reply. Investors can provide their feedback on the services provided by the Company and its Registrar and Transfer Agent by filling the Shareholder Satisfaction Survey form available in Investor Relations page under Investors FAQ’s table on website of the Company at the Web-link: https://www.mahindra.com/investorrelations/reports. KPRISM Mobile service application by KFintech: Members are requested to note that KFin Technologies Limited (“KFintech”) has a mobile application - KPRISM and a website https://kprism.kfintech.com for online service to Members. Members can download the mobile application from play store, register themselves (one time) for availing host of services viz., view of consolidated portfolio serviced by KFintech, Dividend status, request for change of address, change/update Bank Mandate. Through the Mobile app, Members can download Annual Reports, standard forms and keep track of upcoming General Meetings and dividend disbursement. In addition, Members can also visit the Investor Service Center (ISC) webpage, https://kprism.kfintech.com and get benefitted from the list of services that can be executed from the page like raising or tracking a query, upload tax exemptions forms, view the Demat / Remat request, check dividend status and download required ISR forms and check KYC status for Physical Folios. The Members may visit the Web-link: https://kprism.kfintech.com to download the mobile application. Senior Citizens – Investor Support As part of the initiative to enhance investor experience, KFintech has formed a Senior Citizens investor cell to exclusively assist the Senior Citizens in redressing their grievances, complaints and queries. This special cell closely monitors the complaints coming from Senior Citizens through this channel and handholds them at every stage of the service request till closure of the grievance. Senior Citizens wishing to avail this service can send the communication with the below details to the email address - [email protected]. Senior Citizens (above 60 years of age) have to provide the following details: • I D proof showing Date of Birth • F olio Number • C ompany Name • N ature of Grievance. A dedicated Toll-free number for Senior Citizens can also be accessed at 1-800-309-4006 for any queries or information. VIII. GENERAL SHAREHOLDER INFORMATION Pursuant to General Circular No. 20/2020 issued by Ministry of Corporate Affairs (‘MCA’) dated 5th May, 2020 read together with MCA General Circular Nos. 14 & 17/2020 dated 8th April, 2020 and 13th April, 2020, respectively and MCA General Circular No. 09/2024 dated 19th September, 2024, the companies whose AGMs are due in the Year 2025 are allowed to conduct their AGM through Video Conferencing (VC) or Other Audio Visual Means (OAVM) on or before 30th September, 2025. Accordingly, your Company will be conducting the 79th AGM through VC/OAVM facility. The Members can join the AGM in the VC/OAVM mode 30 minutes before the scheduled time of the commencement of the Meeting by following the procedure mentioned in the Notice of AGM and this mode will be available throughout the proceedings of the AGM. In addition to conducting the AGM through VC/OAVM, the Company would also be providing one-way live webcast of the proceedings of the 79th AGM. Members who are entitled to participate in the AGM can view the proceedings of AGM by logging on the e-meetings website of KFintech at the Web-link: https://emeetings.kfintech.com using their secure login credentials. During the live AGM, Members may post their queries in the message box provided on the screen or may submit questions in advance on the email ID of the Company at [email protected]. In case of any query and/or help, in respect of attending AGM through VC/OAVM, Members may visit the Web-link: https:// emeetings.kfintech.com (KFintech Website) or contact at [email protected] or Mr. Premkumar Maruturi, Senior Manager - Corporate Registry, KFintech at Selenium Building, Tower B, Plot No. 31 & 32, Financial District, Nanakramguda, Hyderabad, Telangana – 500 032 or at the email ID [email protected] or on phone No.: 040-6716 1509 or call KFintech’s toll free No.: 1800-3094-001 for any further clarifications.
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