annual-report-FY2020

209 MAHINDRA & MAHINDRA LTD. INTEGRATED ANNUAL REPORT 2019-20 National Voluntary Guidelines on Social, Environmental and Economic Responsibilities of Business (NVGs), duly approved by Board, is in place. This policy is operationalised and supported by various other policies, guidelines and manuals. P1: Businesses should conduct and govern themselves with Ethics, Transparency and Accountability. P2: Businesses should provide goods and services that are safe and contribute to sustainability throughout their life cycle. P3: Businesses should promote the wellbeing of all employees. P4: Businesses should respect the interests of, and be responsive towards all stakeholders, especially those who are disadvantaged, vulnerable and marginalized. P5: Businesses should respect and promote human rights. P6: Business should respect, protect, and make efforts to restore the environment. P7: Businesses, when engaged in influencing public and regulatory policy, should do so in a responsible manner. P8: Businesses should support inclusive growth and equitable development. P9: Businesses should engage with and provide value to their customers and consumers in a responsible manner. Sr. No. Questions P1: Ethics and Transparency P2: Product Responsibility P3: Well-being of employees P4: Responsiveness to Stakeholders P5: Respect Human Rights P6: Environ- mental Responsibility P7: Public policy advocacy P8: Support inclusive growth P9: Engagement with Customer  1. Do you have a policy/policies for Yes Yes Note 1 Yes Yes Yes Yes Yes Yes Yes  2. Has the policy being formulated in consultation with the relevant stakeholders? N Note 2 N Note 2 N Note 2 N Note 2 N Note 2 N Note 2 N Note 2 N Note 2 N Note 2  3. Does the policy conform to any national /international standards? If yes, specify? (50 words) Yes Yes Yes Yes Yes Yes NA Note 3 Yes Yes  4. Has the policy being approved by the Board? If yes, has it been signed by MD/ owner/CEO/appropriate Board Director? Yes Yes Yes Yes Yes Yes Yes Yes Yes  5. Does the company have a specified committee of the Board/ Director/ Official to oversee the implementation of the policy? Yes Yes Yes Yes Yes Yes Yes Yes Yes  6. Indicate the link for the policy to be viewed online? Yes Note 4 Yes Note 4 Yes Note 4 Yes Note 4 Yes Note 4 Yes Note 4 Yes Note 4 Yes Note 4 Yes Note 4  7. Has the policy been formally communicated to all relevant internal and external stakeholders? Yes Yes Yes Yes Yes Yes Yes Yes Yes  8. Does the company have in-house structure to implement the policy/ policies. Yes Yes Yes Yes Yes Yes Yes Yes Yes  9. Does the Company have a grievance redressal mechanism related to the policy/policies to address stakeholders’ grievances related to the policy/policies? Yes Yes Yes Yes Yes Note 5 Yes NA Note 3 Yes Yes 10. Has the company carried out independent audit/evaluation of the working of this policy by an internal or external agency? Yes Yes Yes Yes Yes Yes Yes Yes Yes Note 1 – The Company complies with consumers’ awareness through appropriate product labelling and operator manual & instructions which ensure safe usage by the customer. However, Company’s current control is limited till warranty period. The Company is in the process of addressing this by appropriate communication to all value chain members for their responsibilities.