Driving Toward a Sustainable Future

Anand Mahindra, Chairman, Mahindra Group, adds his voice to the UN Global Compact by urging businesses to set more ambitious climate targets to limit global temperature rise to 1.5°C. In the run-up to the UN Secretary-General’s Climate Action Summit to be held on September 23, 2019, in New York, a broad coalition of businesses, civil society, and UN leaders have issued a call to action for private companies to make their critical contribution to reducing greenhouse gas emissions.

The call-to-action in the form of an open letter asks companies to set verifiable science-based targets through the Science-Based Targets initiative (SBTi), that are a set of goals to provide businesses with a clear route to reduce greenhouse gas emissions.

Anand Mahindra, Chairman, Mahindra Group, and one of the signatories to the letter, said, “The impact of climate change will affect all of us. The fact that accelerated action has to be taken at scale is very clear, and the possibility of that not happening is of deep concern to me. We do not have the luxury of time and so we are trying to act boldly, and nudge people toward decisive action. The Science-Based Target initiatives are a good way to set a realistic, yet aggressive, trajectory. We have to move from an initiative-led approach to one where we are able to say that we are doing more than our part to be able to make a real difference in the future.”

The economic opportunity presented by taking bold climate action is significant, with evidence suggesting that those companies aligned with a 1.5°C trajectory will be best-placed to thrive as the global economy undergoes a just transition to a net-zero future by 2050.

The Mahindra Group has time and again reinforced that sustainability is the biggest business opportunity of the

century. Walking the talk, Mahindra Partners has launched Mahindra ‘TEQO’ – Asset Optimization Solution for global renewables industry as an expansion of the Company’s alternate energy portfolio. Mahindra TEQO began life back in 2013 as part of Mahindra Susten, rapidly growing into the world’s tenth largest provider of solar Operations and Maintenance (O&M) services. With a name derived from Technology, Quality and Operations, Mahindra TEQO reflects the company’s aspiration to deliver a comprehensive, technology-enabled, asset management solution. Mahindra TEQO will enable renewable energy asset owners to maximize their returns by leveraging advanced technologies, including Machine Learning, Artificial Intelligence (AI), IoT, Big Data, robotics, Augmented Reality and natural language processing.

Parag Shah, Managing Partner, Mahindra Partners, said, “I am delighted to see the successful journey of Mahindra TEQO over the last six years from a captive O&M department within Susten, into a business unit and now as an independent entity – Mahindra TEQO. With digitalization, sustainable technologies and customer centricity at its core, I am confident that TEQO will lead the way in the tech-enabled Renewable Energy O&M space globally.”

Championing Corporates for Change

V.S. Parthasarathy, Group CFO, Group CIO and Member of Group Executive Board, Mahindra & Mahindra Ltd. recently took over as President of the Bombay Chamber of Commerce (BCCI) and will now head the Chamber.

Will an illustrious history of 183 years, the Bombay Chamber of Commerce and Industry is one of the oldest Chambers in the country and has more than 3,000 organizations as its members. The Chamber plays a significant role in supporting industries and serves as an effective vehicle of communication between the regulatory bodies, the corporate and the society.

After taking the baton from Sunil Mathur, MD, and CEO of Siemens Ltd, V.S. Parthasarathy unveiled a mission statement under which the BCCI’s primary focus will be

‘Corporates for Change’ - to promote sustainable social, economic, financial and environmental initiatives, and projects that are comprehensive and inclusive.

V.S. Parthasarathy, Group CFO, Group CIO and Member of Group Executive Board, Mahindra & Mahindra Ltd., said, “To be at the helm of a prestigious and venerable institution like the BCCI is a humbling experience, particularly when one looks back at the legends that have been my predecessors. I hope to build on and further strengthen the BCCI’s core purpose by enabling an actionable agenda nuanced with young and diverse leadership – helping Mumbai Rise economically and industrially so that societies and people Rise.”

Mahindra Brings Swiss Precision to Farming

Mahindra’s Farm Equipment Sector has entered into a strategic alliance with Switzerland-based agri-tech firm, Gamaya SA, to provide futuristic agronomic solutions to the global farming community.

Gamaya SA uses the world’s most advanced solution for diagnostics of farmland using a unique constellation of patented hyperspectral imaging technology, drone-based deployment, Artificial Intelligence (AI) and Machine Learning. Mahindra & Mahindra’s Farm Equipment Sector (FES), has acquired 11.25% stake in Gamaya SA for an investment of USD 4.3 million, that will help improve the efficiency and sustainability of farming businesses.

Rajesh Jejurikar, President, FES – Mahindra & Mahindra, said, “We at Mahindra are investing in future-ready technologies to provide complete solutions to the global farming community. Our strategic association with Gamaya SA will enable us to develop and deploy next-generation farming capabilities such as precision agriculture and digital farming technologies. With this partnership, we expect to set new benchmarks in farming and its related services.”

Almost every farming issue like a weed, disease, and nutrient deficiency changes the physiology of a plant. Healthy crop and affected crops reflect the sunlight differently. Using hyperspectral imaging it is possible to detect very small changes in the physiology of the plant and correlate it with a spectrum of reflected light. Using these principles Gamaya SA has developed a unique

methodology that combines hyperspectral-imaging data with other sources including satellite observations, and terrestrial sensors to design targeted solutions for farming challenges.

Yosef Akhtman, Co-founder and CEO of Gamaya SA, said, “Agriculture is a complex industry that is undergoing rapid transformation towards efficiency and sustainability. The success of this process will undoubtedly rely on the collaboration between established industry leaders and innovators. We are excited to have Mahindra as an investor and strategic partner to help Gamaya SA bring the benefits of advanced technology, including hyperspectral imaging and Machine Learning, to both industrial farmers and smallholders around the world.”

Tech M is Microsoft’s ‘ Partner of the Year’

Tech Mahindra has been recognized as the winner of the prestigious Microsoft Partner of the Year Award, 2019 for providing outstanding solutions and services in the Media and Communications segment.

Rajesh Dhuddu, Global Practice Leader, Blockchain, Tech Mahindra, said, “We are delighted for this recognition by Microsoft. This amply validates the relevance of our Blockchain solutions for global businesses and the outcomes they are driving. With the right technical expertise, operational experience and continued partnership with Microsoft, we hope to continue such stellar work in the future as well.”

The award finalists and winners were selected from more than 3,000 nominations collected from 115 different

countries worldwide based on their commitment to customers, their solution’s impact on the market, and exemplary use of Microsoft technologies.

Gavriella Schuster, Corporate Vice President, One Commercial Partner, Microsoft Corp, said, “It’s an honor to recognize finalists and winners of the Microsoft 2019 Partner of the Year Awards. These companies are successfully leading their industries, building intelligent solutions, addressing complex business challenges and making more possible for customers around the world. I’m honored to congratulate each winner and finalist.”

Standing by our Customers

Mahindra has always focused on customer-centric services which is particularly important today, when 89% of companies are competing on customer experience – up from just 36% in 2010. Mahindra’s digital platform ‘With You Hamesha’, aimed at improving post-sales customer satisfaction levels has already crossed 800,000 registered users. With several industry-first features, the app has been downloaded 3 lakh times and has a rating of 4.3 on Google Play, the highest among its competitors.

Through the ‘With You Hamesha’ app, customers can check their car's service history, book a service slot and even create a job card to get an online service estimate. It also allows users to track servicing of their vehicles and establish a video connection with a relationship manager to get real-time updates on the service. Customers can also opt to pay the service bill online through the app and can request the vehicle to be delivered to a specific address.

To commemorate the 6th year since launch, two new features have been added to the app - DigiLocker and ChatBot. The chatbot, named “With You Hamesha TotBot” is an automated chatting platform for Mahindra after-sales domain that gives quick information to customers about their vehicles, and makes transactions like service

bookings, feedback, locating a dealer, SOS request, warranty extensions and enrolling for roadside assistance as easy as chatting with a friend. The DigiLocker feature, on the other hand, will enable customers to access their vehicle and personal documents like the RC, driving license, PAN card, and Aadhar card on the move. Traffic departments across the country will accept these e- documents.

Veejay Nakra, Chief of Sales & Marketing, Automotive sector, Mahindra & Mahindra Ltd., said, “Mahindra has always been an early-adopter of next-generation technology, be it in products or services provided to its customers. ‘With You Hamesha’ has truly revolutionized the customer experience by creating awareness among customers about its multi-faceted service initiatives and offerings. We are committed to providing many more novel features and creating a new benchmark in this exciting space in the future”.

The Mahindra Group has repeatedly invested in building their ecosystem, from employees to customers, to partners, across their value chain by gaining new insights through data sources, and by incorporating digitization in their products and services.

Fondly ‘Remember’ed

Envisaged as a platform for the alumni to continue their association with the organization and simultaneously strengthen the Mahindra alumni network, Mahindra ‘Remembers’ was conceptualized as an initiative by Chairman Anand Mahindra in 2012.

The recently concluded 6th alumni meet at MITC, Kandivali, brought together over 200 Mahindraites as they nostalgically recounted their association with the Mahindra Group. As a part of the unique ‘Memories Revisited’ initiative this year, ex-employees of Mahindra actively participated on the Mahindra Remembers Facebook page to share stories of their journey with the Mahindra Group.

The meet was structured to familiarize the ex-employees about the recent industry trends and keep them abreast

with the latest happenings in the Mahindra Group. Dr. Pawan Goenka, MD, M&M Ltd. while addressing questions from the alumni on various topics from EV landscape to current business challenges took them through the current business scenario and future plans of the Mahindra Group. Rajeev Dubey, Group President (HR&Corporate Services), CEO (After-Market Sector), Member of the Group Executive Board focused on the importance of employee experience and various initiatives that are being taken across the Group to create an engaging workplace for the employees. The alumni also felicitated Dr. Pawan Goenka and Nikhil Madgavkar, CFO, FES for the outstanding results in the tractor division.

 Tweet of the week

Mahindra Electric‏
MESMA provides modular electrification solutions for vehicles ranging from hatchbacks to full sized SUVs. #DriveElectric

Read the Tweet

Share news, views and feedback with [email protected]