IT Consulting Services

We’ve built our IT services in sync with the changing needs of the telecom industry.  Tech Mahindra offers comprehensive software and management services to optimize our clients’ returns from strategically implemented IT solutions.

As the outsourcing industry matures, our services portfolio has expanded to address the strategic concerns of both incumbents and new entrants.  Our offerings comprise Business Processes, Application, and Infrastructure and Network.  We have expertise in managing IT for all telecom activities, including Fulfillment, Assurance, Customer Care, Billing, Network, Data Center, and Support.

Today’s next-generation service providers manage a complex set of products and services in an increasingly competitive and dynamic market.  Our next-generation Business Support Systems (BSS), Operations Support Systems (OSS) and Enterprise Application solutions help our clients maximize their return on investment, reduce costs, offer superior customer service, and accelerate time to market for new products and services.  We offer our customers a streamlined implementation timeframe and consistency across BSS and OSS methodology, covering all aspects of billing, Customer Relationship Management (CRM), Management Information Systems (MIS), Enterprise Resource Planning (ERP), Business Intelligence (BI), automation, and service fulfillment and assurance solutions.

As collaboration and communication define the future of technology businesses, successful businesses will make their services available for customers to tinker with and adapt as they choose.  We’ve designed our own flexible SI 2.0 framework to allow users to build applications and combine capabilities.  Our framework opens up your company’s Network and IT capabilities securely and uniformly to the outside world as a reusable business service, promoting collaborative innovation.