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Shruti Agarwal

Head - Customer Experience & Strategy, Digital FinCo, Mahindra Finance

My mom had banned the word ‘impossible’ in the house when I was growing up. She studied in a Hindi medium school all her student life, taught herself English and went on to become a successful primary school teacher in an English medium school! That is the kind of role model I had during my formative years. Overcoming obstacles was par for the course – one just had to keep at it. This ‘never say die’ attitude allows me to see the light even when it’s dark all around. It allows to me stretch myself beyond my imagination. I am Resilient, therefore I Rise.

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