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Optimising Room Utilization Through Machine Learning


Home Newsroom Stories Optimising Room Utilization Through Machine Learning
Author : mahindraadmin   Category : Technology   Published : 5/29/2023

By unlocking the power of Machine Learning, the team at Club Mahindra transformed its hospitality operations, demonstrating the effectiveness of hospitality solutions and the power of technology. The result? A revenue increase of 18cr in just 8 months.

Let us take you on a journey where technology became our greatest ally in solving a critical problem we faced at Club Mahindra.

In the fast-paced world of hospitality, every vacant room represents a missed opportunity. The Club Mahindra team faced a common challenge that threatened its revenue stream. Members would book rooms well in advance but cancel them at the last minute. This left our resorts with unused inventory, resulting in significant revenue loss.

To tackle the issue, we leveraged Machine Learning to develop a technology capable of predicting cancellations based on member behaviour patterns and resort data. The groundbreaking solution enabled us to accurately forecast cancellations, allowing us to maximize room utilization while minimizing vacancies, and increase revenue.

This is a classic example of how we, at Mahindra, solve problems through innovation and determination. Join us on this transformation journey, as we #RiseWithTech to turn challenges into opportunities and unlock the limitless possibilities.

Also, take a look at our story detailing how we seamlessly managed 25,000 bookings in under a minute for Scorpion-N’s Launch.

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