Shareholders’ Satisfaction Survey | Mahindra Rise

Shareholder's Satisfaction Survey

Name :

Folio No./DP ID Client ID :

Email ID :

Contact No :

I. How do you rate the information provided on the website of the Company?
Parameters Param eters	Excellent Excell ent	Above Industry Standard Above Indust ry Stand ard	At par with Industry Standard At par with Indust ry Stand ard	Needs Improvement Needs Impro vemen t	Unsatisfactory Unsati sfacto ry
Quality of information Quality of inform ation
Relevance of Information Releva nce of Inform ation
Adequacy of Information Adequ acy of Inform ation
Updated and Latest information available Updat ed and Latest inform ation availab le
Ease and Accessibility while navigating Ease and Accessi bility while naviga ting

II. How do you rate the receipt of various Documents?
Parameters Param eters	Excellent Excell ent	Above Industry Standard Above Indust ry Stand ard	At par with Industry Standard At par with Indust ry Stand ard	Needs Improvement Needs Impro vemen t	Unsatisfactory Unsati sfacto ry
General Notice Gener al Notice
Annual Report Annu al Report
Dividend / ECS intimations Divide nd / ECS intima tions
Share Certificates after transfer, transmission etc. Share Certifi cates after transf er, trans missio n etc.

III. How do you rate the interaction with Shares Department of Mahindra & Mahindra Limited?
Parameters Param eters	Excellent Excell ent	Above Industry Standard Above Indust ry Stand ard	At par with Industry Standard At par with Indust ry Stand ard	Needs Improvement Needs Impro vemen t	Unsatisfactory Unsati sfacto ry
Quality of response Quality of respo nse
Speed of response Speed of respo nse
Accessibility Access ibility

IV. How do you rate the services provided by KFin Technologies Private Limited, our Registrar & Share Transfer Agent?
Parameters Param eters	Excellent Excell ent	Above Industry Standard Above Indust ry Stand ard	At par with Industry Standard At par with Indust ry Stand ard	Needs Improvement Needs Impro vemen t	Unsatisfactory Unsati sfacto ry
Quality of response Quality of respo nse
Speed of response Speed of respo nse
Accessibility Access ibility

V. What is your overall Assessment of Investor Service Standards of Mahindra & Mahindra Limited?
Parameters Param eters	Excellent Excell ent	Above Industry Standard Above Indust ry Stand ard	At par with Industry Standard At par with Indust ry Stand ard	Needs Improvement Needs Impro vemen t	Unsatisfactory Unsati sfacto ry
Quality of Service Qualit y of Servic e
Customer Orientation of person contacted Custo mer Orient ation of perso n contac ted

VI. Do you have any grievance which is not addressed so far :

Yes No

(If yes, Please provide a brief summary of the grievance)

VII. Any Other Suggestions for improving the quality of investor service

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